Are you an expert with the ARIS platform? If you’re technically astute in business process management principles and methodologies, this could be an excellent opportunity for you. We’re seeking a Business Process Management CoE (Centre of Excellence) Lead to join our Business Change team. 

You’ll be responsible for managing and optimising the ARIS platform, ensuring its effective use across the organisation alongside the ARIS administrator. You’ll also manage the establishment of the CoE to drive best practices, standardisation, and continuous improvement in business process management. 

At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work at least 40% of your week away from home, moving to the majority of your working week from September 2025. Away from home means either attendance at one of our office locations, visiting clients or attending industry events. We’re also happy to consider flexible working arrangements, which you can discuss with Talent Acquisition.

What you’ll be doing:

• Lead the CoE to support the build assurance and development of ARIS as a Process Model / repository to have an integrated view of the Enterprise.
• Develop and provide technical support to the ARIS user community to share best practices and common standards.  
• Create and deliver appropriate training material to upskill Business Analysts in the team to use process modelling in ARIS and drive consistency.
• Work closely with the business units, central functions, and external resources to drive maximum value from the tool.  
• Manage and maintain the ARIS platform, including user access, system configuration, and upgrades.
• Ensure the integrity and security of Data Sources and libraries and manage governance processes.
• Maintain, clean, and organise database including implementing quality assurance processes.  
• Stay updated with the latest trends and developments in business process management and ARIS technology.
• Support the operational excellence agenda, advocate to integrate strategy into transformation portfolios, individual initiatives and business cases, incl. operating model impacts.

Due to the number of applications we expect to receive for this role, we reserve the right to close this advert earlier than the listed closing date to ensure we’re able to effectively manage interest. Therefore, if you’re interested in joining us at AXA, please don’t hesitate to apply.

What you’ll bring: 

• Proven experience as an ARIS Administrator or similar role.
• Strong knowledge of business process management and methodologies.
• Experienced in training creation and delivery.
• Strong analytical and problem-solving abilities.
• Facilitation and influencing skills.
• Excellent verbal and written communication skills.
• Knowledge of xml is an advantage. 

As a precondition of employment for this role, you must be eligible and authorised to work in the United Kingdom.

What we offer: 

At AXA UK, we’re appreciative of the people who work for us, and our rewards package is reviewed regularly to reflect that. You can expect to receive: 

• Competitive annual salary of up to £70,000 dependent on experience
• Annual company & performance-based bonus
• Contributory pension scheme (up to 12% employer contributions)
• Life Assurance (up to 10 x annual salary)
• 28 days annual leave plus Bank Holidays
• Opportunity to buy up to 5 extra days leave or sell up to 5 days leave
• AXA employee discounts
• Gym benefits

To apply, click on the ‘apply for this job’ button, you’ll then need to log in or create a profile to submit your CV. We’re proud to be an Equal Opportunities Employer and don’t discriminate against employees or potential employees based on protected characteristics. If you have a long-term condition or disability and require adjustments during the application or interview process, we’re proud to offer access to the AXA Accessibility Concierge. For our support, please send an email to tanzeela.mehjabeen@axa-insurance.co.uk.

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Who we are:

AXA UK Support Functions power AXA’s three customer-facing business units, providing the infrastructure, support and expertise to ensure our customers can always count on us. Whether you’ve got heaps of experience and qualifications behind you, or you’re just starting out, we’ll give you the support and opportunities to help you grow and develop with confidence.