AXA

Technical Literature Manager

Location UK-TUNBRIDGE WELLS
ID 2024-1956
Category
Communication, Marketing & Corporate Responsibility
Contract type
Permanent contract

Salary

Up to £35,000 dependent on experience

Job Description

 

At AXA Health we’re helping people be their best selves, whatever that means to them. To manage the creation, crafting and accurately implement key changes to technical literature for the business and its customers, we’re looking for a talented individual to join the team.

 

As Technical Literature Manager you’ll manage the application of technical content to customer literature, liaising with key stakeholders and providing consultative guidance across the business.

 

At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work at least 40% of your week away from home, moving to the majority of your working week from September 2025. Away from home means either attendance at one of our office locations, or attending events.

 

We’re also happy to consider flexible working arrangements, which you can discuss with Talent Acquisition.

 

What you’ll be doing: 

 

  • Manage the implementation of changes and ongoing management of key technical literature.
  • Undertake quality assurance checks to ensure accuracy of amendments, changes and introduction of new information.
  • Provide technical literature consultancy and guidance to the business, including active participation in key forums.
  • Participate in key business cycles such as product review and customer renewals.
  • Actively participate in key business exercises such as cost expense optimisation.
  • Build and maintain relationships with relevant teams across the business ensuring requests are triaged, managed and executed.
  • Remove complexity from key technical literature alongside opportunities to simplify internal processes and ways of working.

Due to the number of applications we expect to receive for this role, we reserve the right to close this advert earlier than the listed closing date to ensure we’re able to effectively manage interest. Therefore, if you’re interested in joining us at AXA, please don’t hesitate to apply.

 

We know that some candidates may be discouraged from applying if they don't meet every requirement. If you’re excited by this job and the prospect of working at AXA but you’re not sure you tick every box, we’d still encourage you to apply.

 

What you’ll bring:

 

  • Excellent written, verbal communication and presentation skills.
  • Numeracy and analytical skills.
  • Market and strategic awareness.
  • Highly developed attention to detail.
  • Communication skills with the ability to influence and manage relationships.
  • Creativity, an innovative thinker focussed on improvements to processes and delivery and working of the marketing function.
  • Knowledge of Healthcare, PMI and provider practices.
  • Ability to manage pressure when dealing with a number of urgent tasks.
  • Good knowledge of Microsoft Word and some experience of Adobe InDesign would be an advantage. 

As a precondition of employment for this role, you must be eligible and authorised to work in the United Kingdom.

 

What we offer: 

 

At AXA UK, we’re appreciative of the people who work for us and our rewards package is reviewed regularly to reflect that. You can expect to receive:

 

  • Annual salary of up to £35,000 dependent on experience.
  • Annual company & performance-based bonus.
  • Contributory pension scheme (up to 12% employer contributions).
  • Life Assurance (up to 10 x annual salary).
  • 25 days annual leave plus Bank Holidays.
  • Opportunity to buy up to 5 extra days leave or sell up to 5 days leave.
  • AXA employee discounts.
  • Gym benefits.

To apply, click on the ‘apply for this job’ button, you’ll then need to log in or create a profile to submit your CV. We’re proud to be an Equal Opportunities Employer and don’t discriminate against employees or potential employees based on protected characteristics. If you have a long-term condition or disability and require adjustments during the application or interview process, we’re proud to offer access to the AXA Accessibility Concierge. For our support, please send an email to adi.stapletonberry@axa-uk.co.uk.

 

#LI-Hybrid #FeelgoodHealth

 

Who we are:

 

At AXA Health, we help our members be the best version of themselves by providing access to health and wellbeing support for mind and body. We’re transforming our business by developing easy, efficient, digital experiences for our customers. We’re a collective of specialists passionate about helping our members flourish, whether that’s individuals and families, small businesses or huge corporates.

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